topic Submit button not working on embedded hubspot form in Marketing Integrations

Submit button not working on embedded hubspot form

slightman — Fri, 19 Jul 2024 17:09:52 GMT

We have hubspot forms embedded in our wordpress site and all of a sudden the "submit" button isn't working. You can hover over but when you click nothing happens. Any advice?

https://jigx.com/request-access/

Re: Submit button not working on embedded hubspot form

PamCotton — Fri, 19 Jul 2024 23:46:11 GMT

Hey @slightman, thank you for reaching out to our Community.

This could be due to a JavaScript error, plugin conflict, outdated HubSpot or WordPress versions, or a caching issue. Try checking the console for errors, disabling plugins one by one, updating HubSpot and WordPress, and clearing your cache. If these steps don't resolve the issue, please provide more details or screenshots for further assistance.

Kindly,

Pam

Re: Submit button not working on embedded hubspot form

GiantFocal — Sun, 18 Aug 2024 17:46:12 GMT

The submit button seems to be working fine now.

Best regards,

Abraham Ernesto

Re: Submit button not working on embedded hubspot form

SandyBansal — Mon, 16 Dec 2024 09:20:24 GMT

Hi Pam,

I am also facing this issue with my website https://www.elixirengg.com/

I tried fixing it with the steps you suggested but it didn't work.
Can you take a look at it and guide me how can it be fixed?

I observed 2 issues:

1. Form on the popup displayed "form will clos automatically in 60 seconds"
2. 'Submit' button was not visible.

Thanks in advance.