topic Re: Question about Salesforce - HubSpot native integration. in Marketing Integrations

Prevent Salesforce contacts from being created in HubSpot

AppleJuice — Fri, 24 Mar 2023 11:31:10 GMT

Could someone please confirm or deny that when contacts are synced from Salesforce to HubSpot, the only way to stop certain Salesforce contacts from being created in HubSpot is via Salesforce Selective Sync? There's nothing that can be done within HubSpot to stop these contacts from being created?

Re: Question about Salesforce - HubSpot native integration.

kvlschaefer — Thu, 23 Mar 2023 11:00:12 GMT

Hi @AppleJuice,

Thank you for reaching out to the Community!

I would like to invite our subject matter experts to this conversation.

Hi @Aakar, @LaurenRyan, @Bryantworks - Do you have any insight for @AppleJuice?

Thank you!

Best,

Kristen

Re: Question about Salesforce - HubSpot native integration.

LaurenRyan — Thu, 23 Mar 2023 14:31:00 GMT

@AppleJuice confirmed! The only way to control what's created in HubSpot from Salesforce is via Selective Sync. Meaning, whatever the integration user (the user connecting HubSpot and Salesforce) can see in Salesforce will be created in HubSpot. You can hide certain records or fields via sharing rules & profiles, roles, & permission sets in Salesforce to control what's sent to HubSpot.

We walk through how to create the integration user for standard & selective sync in module 3 of our free HubSpot Salesforce integration course.