Problem accessing Canva projects/folders and images

siritheresa — Thu, 11 Aug 2022 09:22:33 GMT

Hi!

I´ve connected my Canva account with Hubspot, but I still can´t access the projects/folders/images. I am trying to create a new landingpage and created all the visual assets in Canva. Does anyone know if there is a step I need to take that I might have missed?

Re: Problem accessing Canva projects/folders and images

danmoyle — Thu, 11 Aug 2022 12:52:36 GMT

@siritheresa I believe you have to download the image from Canva and upload to HubSpot. If I'm reading your question correctly, I think your expectation was to see all of your Canva assets in HubSpot. But I don't think it works that way. You can "Design in Canva" from the image file manager, but then it saves into HubSpot.

Here are a couple resources:

HubSpot & Canva Integration
Using Canva in HubSpot (Academy lesson)

topic Problem accessing Canva projects/folders and images in Marketing Integrations

Problem accessing Canva projects/folders and images

Re: Problem accessing Canva projects/folders and images