topic Re: HS limitations - API calls and sending email per day in Marketing Integrations

HS limitations - API calls and sending email per day

HS-MA — Mon, 20 Jun 2022 11:44:22 GMT

Hello, Where can I find a document that shows the limitations as a free user versus an upgraded user for the following:
1) How many API calls can be made per day / hour?
2) How many emails can be sent per day / hour?

Thanks,

Best,

Re: HS limitations - API calls and sending email per day

karstenkoehler — Mon, 20 Jun 2022 11:55:39 GMT

Hi @HS-MA,

You can find API limits here: https://developers.hubspot.com/docs/api/usage-details

For emails, you can find these limits here: https://knowledge.hubspot.com/email/sales-email-send-limits

Best regards

Re: HS limitations - API calls and sending email per day

HS-MA — Mon, 20 Jun 2022 12:43:28 GMT

@karstenkoehler Thanks for the help!

Re: HS limitations - API calls and sending email per day

HS-MA — Wed, 29 Jun 2022 04:22:12 GMT

Hi again @karstenkoehler,
I see that the upper email limit is 5000 emails a day for HS account user.
Is it possible to increase the limit, say to ~10,000 emails a day?

Re: HS limitations - API calls and sending email per day

karstenkoehler — Wed, 29 Jun 2022 04:24:45 GMT

Hi @HS-MA,

You can always check with your customer success manager / account manager but there isn't any official documentation I'm aware of.

Best regards