topic Re: Creating alerts to notify about sync errors SFDC in Marketing Integrations

Creating alerts to notify about sync errors SFDC

TaniaFuchs — Thu, 29 Nov 2018 07:04:25 GMT

How can I set an alert notifying me there is a new SFDC sync error?

Re: Creating alerts to notify about sync errors SFDC

bradmin — Thu, 29 Nov 2018 13:48:13 GMT

Hi, @TaniaFuchs. There is no possible configuration to get notified on the creation of a new sync error. You'll only be notified automatically if the connector is suspended.

Ideas asking for this have cropped up on the ideas board, like this recent one on creating a report from sync errors. Similar ideas have appeared previously, and I recommend searching and upvoting the most relevant to you.

Re: Creating alerts to notify about sync errors SFDC

OliviaB — Tue, 28 Jul 2020 00:14:04 GMT

Hello @TaniaFuchs 🙂

This is now possible by setting up sync error notifications in your integration settings. See here https://knowledge.hubspot.com/salesforce/resolve-salesforce-integration-sync-errors#set-up-sync-error-notifications.

Hope this helps!

Olivia