topic Re: Salesforce Standard & Custom Field Names in Marketing Integrations

Salesforce Standard & Custom Field Names

afinney — Mon, 01 Jul 2019 23:39:41 GMT

Hello,

If there is a scenario where we are using an out the box field (standard SF field) and a new custom field on one of the objects, what would be the best practice? Both Labels are the same but the API Names and values dffer.

Example:

Lead - StandardField- Label Custom Field
Type Picklist / Dropdown Select
Values X,Y,Z
Contact - Standard_Field__c - Label Custom Field
Values A,B,C,D,E,F,G
Type Picklist / Dropdown Select

Can somone outline which apporach would be best? Either 2 hubspot properties with 2 field mappings, or 1 consolidated hubspot property (Values A,B,C,D,E,F,C,X,Y,Z) with 2 mappings?

Regards,

Arran

Re: Salesforce Standard & Custom Field Names

jennysowyrda — Wed, 03 Jul 2019 19:41:41 GMT

Hi @afinney,

I wanted to tag in a few users who may have some thoughts on this. @bradmin , @SpencerG, do you have any thoughts or suggestions for @afinney?

Thanks,

Jenny

Re: Salesforce Standard & Custom Field Names

bradmin — Wed, 03 Jul 2019 21:04:16 GMT

Thanks, @jennysowyrda. We talked about this previously here, where I advocated for multiple mappings. I don't think mapping multiple fields to the same HubSpot property is manageable in a long term sense, but I'd be interested in hearing from someone who has managed to make a setup like that work.