topic Re: Hubspot/Instapage Integration issues in Marketing Integrations

Re: Hubspot/Instapage Integration issues

pupiro — Tue, 18 Sep 2018 21:07:49 GMT

I am using a form on instapage. This form is integrated with Hubspot.

When a person selects a value from a dropdown form instapage form,, it does not go to hubspot.

Re: Hubspot/Instapage Integration issues

jennysowyrda — Thu, 20 Sep 2018 21:34:32 GMT

Hi @pupiro,

Can you please provide screenshots, links, example contacts, etc so that the Community can assist.

Thank you,

Jenny

Re: Hubspot/Instapage Integration issues

pupiro — Fri, 21 Sep 2018 15:29:17 GMT

This the link of the instapage form: http://lander.keiseruniversity.edu.ni/online_english_program the field programselected, the last field.. does not migrate to Hubspot

Re: Hubspot/Instapage Integration issues

jennysowyrda — Fri, 21 Sep 2018 18:55:35 GMT

Hi @pupiro,

Do you have a contact property associated with the name of the form field? In other words, is there a property for the last field to map to?

If not, can you please make a contact property with the saming naming to see if it is able to map?

Thank you,

Jenny

Re: Hubspot/Instapage Integration issues

pupiro — Fri, 21 Sep 2018 20:26:54 GMT

Hi @jennysowyrda

Yes, i have the following property (dropdown field)

Re: Hubspot/Instapage Integration issues

jennysowyrda — Mon, 24 Sep 2018 22:57:41 GMT

Hi @pupiro,

Thanks for sending the screenshots my way! It looks like the field is named 'enviar' so that is what the form is trying to map to. I would recommend renaming the field 'enviar' to see if that resolves the issue as a starting point.

Thanks,
Jenny

Re: Hubspot/Instapage Integration issues

pupiro — Tue, 25 Sep 2018 01:45:55 GMT

Hey, can you help me to find.. how do you get to know that the field is "enviar".. i dont have a field named that way.. The button name is label is 'enviar"

please your help is welcome

Re: Hubspot/Instapage Integration issues

jennysowyrda — Mon, 01 Oct 2018 13:28:52 GMT

Hi @pupiro,

I will direct message you next steps in finding this information.

Thanks,
Jenny

Re: Hubspot/Instapage Integration issues

RSteiner — Wed, 24 Aug 2022 18:46:19 GMT

Hi Jenny,

I Have the same problem, can you help us please?

Re: Hubspot/Instapage Integration issues

kvlschaefer — Wed, 24 Aug 2022 19:53:57 GMT

Hi @RSteiner,

Thanks for reaching out to the Community!

Would you be able to create a new post here and include screenshots and a description of the issue you're running into, please?

We recommend creating new posts on issues so they can get more visibility among the Community! 🙂

Thank you,

Kristen

Re: Hubspot/Instapage Integration issues

RSteiner — Thu, 25 Aug 2022 16:07:21 GMT

I put my contact info on my landing from InstaPage completly.I got a confirmation message after sending it.When I looked up at my data base in Hubspot, I can´t see the First and last name in the first colum.

Re: Hubspot/Instapage Integration issues

PaceDavis — Thu, 28 Sep 2023 13:42:02 GMT

We have the same issue as RSteiner. First name and Last name do not go over to Hubspot. We definitely have those fields mapped properly.

Re: Hubspot/Instapage Integration issues

kvlschaefer — Mon, 02 Oct 2023 15:39:52 GMT

Hi @PaceDavis,

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.

Thank you,

Kristen