topic Re: Pop-up CTAs: Is it possible to show a differenct pop-up if a visitor x's out of the current pop- in Lead Capture Tools

Pop-up CTAs: Is it possible to show a differenct pop-up if a visitor x's out of the current pop-up?

LDewit — Tue, 08 Aug 2023 21:11:05 GMT

We're trying out the new BETA website pop-up CTAs and love them!

However, I'm wondering if there is the ability to show a different pop-up offer if a visitor X's out of the current pop-up offer.

For example, if we have a pop-up merchandising a particular offer with a button to click through to the landing page, but the visitor X's out or clicks the "X" to close the pop-up for any number of reasons - based on the action of closing the pop-up, is there a way to trigger a pop-up with a different offer instead?

Re: Pop-up CTAs: Is it possible to show a differenct pop-up if a visitor x's out of the current pop-

TomM2 — Wed, 09 Aug 2023 08:52:32 GMT

Hey @LDewit it's not possible to do this directly after they x out, however if there are multiple pop-ups targeting a page, it will show another the next time they visit the page. There's a great guide on this on the knowledgebase here! https://knowledge.hubspot.com/forms/pop-up-forms-and-non-hubspot-forms-faq#what-will-my-visitors-see-if-i-have-multiple-pop-up-forms-active-on-a-page