topic Re: Can you rename Non-HubSpot forms? in Lead Capture Tools

Can you rename Non-HubSpot forms?

jsoell — Wed, 17 May 2023 12:17:54 GMT

Will anything break if you rename a non-hubspot form to be something more recognizeable?

Currently, one of the non-hubspot forms we work with comes through as "#commentform .comment-form". We'd like to change the name so that when our sales team is notified, they're not completely clueless.

**BUT, we do no want to break any connection with the non-hubspot form syncing into HubSpot.

Thanks,

Jared

Re: Can you rename Non-HubSpot forms?

Ben_M — Wed, 17 May 2023 13:12:26 GMT

First, no renaming a form will not break a hubspot form as they are tied to the ID found in the URL ( app.hubspot.com/{accountID}/form/{formID}. If these are Hubspot, non-Hubspot forms, then renaming should be fine based on their KB article ( https://knowledge.hubspot.com/forms/use-non-hubspot-forms#:~:text=In%20your%20HubSpot%20account%2C%20navigate,Rename%3A%20rename%20the%20form. ). However, if the non-Hubspot form is due to an integration (ie: typeform, or something similar), I would check with the integration partner to verify this before making the change.

Re: Can you rename Non-HubSpot forms?

GRajput — Thu, 18 May 2023 07:48:26 GMT

Hi @jsoell

Changing any Form name will not affect the sycning as it runs on Form id not on the form name.

You can also refer to this link https://knowledge.hubspot.com/forms/use-non-hubspot-forms

Hope, you find it helpfull. Please mark it as Solution to helps other community member.

Thanks!