topic Re: LinkedIn Lead Gen form SYNC in Hubspot account in Lead Capture Tools

LinkedIn Lead Gen form SYNC in Hubspot account

AnimeshGupta — Mon, 23 Jan 2023 09:31:01 GMT

Hi All,

I have a query regarding LEAD GEN FORM Sync in Hubspot Account.

I have created a LEAD GEN FORM Campaign on my LinkedIn account with an Lead gen form. The name of the Lead Gen form on LINKEDIN and Hubspot are different.

Have a look at attached screenshot.

1) Now i need to know why the Lead gen form name is different on Hubpost?

2) The Form sycn date is 13 Jan 2023 and after that it didn't got synchronized, why so?

3) How can we get the form SYNC again, is there any manual way for it?

4) Why the name got synchronized in wrong manner in Hubspot is there any specific reason for it?

Thanks in Advance.

Re: LinkedIn Lead Gen form SYNC in Hubspot account

Syeda_Fatima — Mon, 23 Jan 2023 18:25:31 GMT

Hey @AnimeshGupta, It doesn't matter if the name of the Lead Gen Form is different in both services.
You need to make sure that you have associated the same form in both services then you should be able to sync the LinkedIn Lead Gen Form with HubSpot

Once you have associated the same Lead Gen Form in both services, you should be able to sync the leads from LinkedIn to HubSpot.

Now more about the raised question, please see answer below:

1) Now i need to know why the Lead gen form name is different on HubSpot?

1) The lead gen form name may be different on HubSpot because the LinkedIn lead gen form is imported into HubSpot, and the name may be adjusted for formatting or tracking purposes.

2) The Form sycn date is 13 Jan 2023 and after that it didn't got synchronized, why so?

2) The form sync date may not have been updated if there were no new leads coming from the LinkedIn lead gen form.

3) How can we get the form SYNC again, is there any manual way for it?

3) To get the form sync again, you can go to the Lead Gen Forms section in HubSpot and click the Refresh button next to the form name. This will refresh the form data in HubSpot and update the sync date.

4) Why the name got synchronized in wrong manner in Hubspot is there any specific reason for it?

4) The name of the form may have been adjusted in HubSpot in order to optimize tracking or formatting purposes within the HubSpot platform.

Hope this helps! 🙂

Re: LinkedIn Lead Gen form SYNC in Hubspot account

AnimeshGupta — Wed, 25 Jan 2023 06:16:56 GMT

Hi @Syeda_Fatima

Thanks for providing the update.

I need to know just one thing as you mentioned that "LinkedIn lead gen form is imported into HubSpot, and the name may be adjusted for formatting or tracking purposes" so Hubspot do it always all only for some selected LEAD GEN FORM name?

Also I am not able to see the RE_FRESH option as you mentioned in point3, can you let me know any other way to get that refreshed.

Thanks!

Re: LinkedIn Lead Gen form SYNC in Hubspot account

Syeda_Fatima — Fri, 27 Jan 2023 08:55:33 GMT

@AnimeshGupta, HubSpot does not always adjust the name of a LinkedIn Lead Gen form when it is imported into HubSpot. It will only adjust the name for formatting or tracking purposes if it is necessary.

The RE_FRESH option is available when you are viewing the Lead Gen Form settings in HubSpot. You can find it by going to Contacts > Lead Gen Forms > [Name of Lead Gen Form] > Settings. If you don't see the RE_FRESH option, you can try refreshing the page or re-opening the settings.

Hope this helps! 🙂

Re: LinkedIn Lead Gen form SYNC in Hubspot account

Askarov — Tue, 12 Dec 2023 14:42:29 GMT

Hello Syeda,

I noticed your answer on this issue, I have a similar issue with LinkedIn forms.

I just can't see it in HubSpot. 🤔

I'm a content admin in the company I'm working with LinkedIn account. I set up a couple of forms in Linkedin, but somehow I can't see it in HubSpot. I added a screenshot as well.

Do you have any idea what is the reason for that?

Thank you

Oren