topic Re: Forms not updating on landing pages in Lead Capture Tools

Forms not updating on landing pages

efields8 — Thu, 19 Jan 2023 15:36:10 GMT

We have some base forms that are being shared across a LOT of landing pages. We wanted to add a few fields to these forms.

After adding the field to overall form, I noticed that the form is not being updated on the landing pages where it already existed. Does updating the overall form not automatically update it in places where it is already being used? Would I need to republish every landing page where that form is currently being used in order to see those changes?

Re: Forms not updating on landing pages

karstenkoehler — Thu, 19 Jan 2023 15:41:47 GMT

Hi @efields8,

Have you clicked Update in the top right corner? Before doing so, you're still in draft mode.

Generally, changes should reflect immediately in all places where the form is used as long as you click Update.

Best regards!

Re: Forms not updating on landing pages

efields8 — Thu, 19 Jan 2023 15:41:58 GMT

UPDATE: Looks like they are updating on their own, it's just taking a LONG time to cycle through because this form appears on a LOT of pages. As I'm digging deeper into spot checking, the updated form has started to appear 🙂

Re: Forms not updating on landing pages

karstenkoehler — Thu, 19 Jan 2023 15:43:06 GMT

Hi @efields8,

This might simply have been an issue of your browser cache. If you load these pages in a private window, you should see the change much faster.

Best regards!

Re: Forms not updating on landing pages

efields8 — Thu, 19 Jan 2023 15:43:39 GMT

Hi,

Yes I did do this, but I am now realizing that the pages are updating, just very slowly. I think the updates just hadn't yet reached the pages I was spot checking, as this particular form is on a LOT of pages. Thanks for your response!