Landing Page Preview Showing Wrong Image

MaggieRene — Tue, 16 Aug 2022 17:36:50 GMT

Hello,

We created a landing page and added a social sharing image, which works as the preview image on text messages. For some reason when I post the link on Facebook, however, it shows my image (which is at the bottom of the landing page) instead.

Here is the URL: https://thee-20877280.hubspotpagebuilder.com/fear-compass

And a screenshot of Facebook:

Is this a known bug? Does anyone know a workaround?

Thank you in advance!

Re: Landing Page Preview Showing Wrong Image

MiaSrebrnjak — Wed, 17 Aug 2022 09:54:36 GMT

Hi @MaggieRene,

this can happen if Facebook has a cached version of the page you were trying to publish to this social media channel - that's why the image would need to be updated on Facebook's side. The solution to this Community post describes how to update the preview image by pre-caching the correct image with the Facebook Sharing Debugger.

You can also check out this Facebook dev-support article that explains how images in link shares work on Facebook:

I hope this helps!

Cheers
Mia, Community Team

topic Landing Page Preview Showing Wrong Image in Lead Capture Tools

Landing Page Preview Showing Wrong Image

Re: Landing Page Preview Showing Wrong Image