topic Re: Capturing hidden fields from Gravity Forms in Lead Capture Tools

Capturing hidden fields from Gravity Forms

Marie_ — Tue, 14 Jun 2022 11:32:06 GMT

Help please! I can't work out how to pick up the hidden fields from a Gravity form on my wordpress website. I can see the code relating to one of the hidden field is as below.

We have Hubspot code installed to capture the non-hubspot form. None of the hidden data fields are being captured at all. I'm don't even get any error message to match to a contact property.

Hopefully someone is able to provide me with some direction.

thanks

Re: Capturing hidden fields from Gravity Forms

JKohlmeier — Tue, 14 Jun 2022 14:48:48 GMT

Hey there,

A couple things to keep in mind:

The non-hubspot form will only bring over data when the property in HubSpot is a single-line text field type.

They match to existing contact properties in HubSpot using logic in the following order:

field name with contact property internal name
field label with contact property name
field label with contact property internal name
field name with contact property name

(https://knowledge.hubspot.com/forms/use-non-hubspot-forms#mapping-non-hubspot-form-fields-and-hubspot-properties)

Gravity Forms does have a HubSpot Add-on that gives you much more control on mapping submissions into HubSpot. I've had lots of luck with it on our sites. https://www.gravityforms.com/add-ons/hubspot/

Re: Capturing hidden fields from Gravity Forms

Marie_ — Tue, 14 Jun 2022 23:07:52 GMT

Thanks for the response. I have created custom properties however they are not being found when the form is submitted.

I will try the Hubspot add-on to see if this helps.

regards

Re: Capturing hidden fields from Gravity Forms

margaret2 — Tue, 25 Oct 2022 22:41:20 GMT

Hi @JKohlmeier ,

Thanks for your post. Right now, I am also using the HS code to capture our Gravity Form on our Wordpress site.

If I install the Gravity Forms HubSpot Add-on, should I remove the HS code we're currently using? Or can I leave both in place?

Thanks,

Margaret

Re: Capturing hidden fields from Gravity Forms

JKohlmeier — Wed, 26 Oct 2022 13:15:46 GMT

@margaret2- Nope - keep using the HS code. That will continue to track Website Traffic and different actions that contacts take on your website. While the Gravity Forms add-on will match up form fields to HubSpot record properties with a little more control.