topic Re: Pre-saved CTAs always show up blurry in Lead Capture Tools

topic Re: Pre-saved CTAs always show up blurry in Lead Capture Tools https://community.hubspot.com/t5/Lead-Capture-Tools/Pre-saved-CTAs-always-show-up-blurry/m-p/425851#M5653 Hi <a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/162574">@Cecelia6668</a> ,   Thank you for reaching out to the Community.  Typically the issue here is how HubSpot renders the styling of the CTAs in email. The current behavior is that the system takes a screenshot of the CTA and includes a lower-quality image in the email to ensure the CTA renders the same across various email clients. This process was put into place due to a limitation on rendering options for standard HTML in email clients: a lot of HTML isn't supported so the only way we can be sure it'll look correct is by turning it into an image.   Our teams have an on-going project to improve CTA quality and appearance, but the best way to ensure the CTAs retain your desired styling and remain high quality at this time is to use Image CTAs/Buttons instead of Custom Buttons. You can find the details about creating image CTAs <A href="https://knowledge.hubspot.com/ctas/create-calls-to-action-ctas#create-a-cta" target="_blank" rel="noopener">in this Knowledge base article</A>.  It is recommended to resize the image within Illustrator or Canva so it has the exact dimensions you want.   I hope this helps!   Cheers, Mia Thu, 08 Apr 2021 12:25:02 GMT MiaSrebrnjak 2021-04-08T12:25:02Z