topic Re: Google analytics event /goal tracking for hubspot forms & chat with google tag manager in Lead Capture Tools

Google analytics event /goal tracking for hubspot forms & chat with google tag manager

Archwaydigital — Fri, 08 Jan 2021 23:02:44 GMT

Hi Everyone,

I'm going slightly mad while trying to find a solution for tracking HubSpot forms and chats with Google Analytics & Google tag manager as a goal/event.

My config

Tag:

I am unable to make it work...

Re: Google analytics event /goal tracking for hubspot forms & chat with google tag manager

KTownsend — Sat, 09 Jan 2021 16:58:25 GMT

Hi!

I found this post over on the development forum which might help in adding Google Analytics event tracking for a HubSpot form submission: https://community.hubspot.com/t5/APIs-Integrations/Trigger-Google-Analytics-Event-with-Form-Submission/m-p/223490

I also found this article which might help with the Google Tag Manager set up: https://www.3whitehats.com/knowledge/tracking-hubspot-forms-google-tag-manager

I hope this helps,

Katie Townsend

Inbound Executive

BBD Boom

Re: Google analytics event /goal tracking for hubspot forms & chat with google tag manager

TGil — Thu, 25 Mar 2021 16:03:15 GMT

And regarding the Chat actions? I´ve been not able to fully understand how to track actions on the live chat such as email submission and open chats.