topic Re: CTA pop up form in Lead Capture Tools

pop up form

Zakattack_89 — Tue, 17 Dec 2019 15:29:12 GMT

is anyone else having trouble with the exit pop up form? I am currently using it on one website, but I manage another website as well and the pop-up form is not showing up no matter what I try.

Re: CTA pop up form

DanielSanchez — Tue, 17 Dec 2019 15:27:26 GMT

Hi @Zakattack_89 ,

U talk about Pop-up form?

Submit the link from the site that has Popup configured and does not appear.

I'm waiting.

Best regards!

Re: CTA pop up form

Zakattack_89 — Tue, 17 Dec 2019 15:30:10 GMT

http://takumiusa.com/

Re: CTA pop up form

DanielSanchez — Tue, 17 Dec 2019 15:36:06 GMT

Hi @Zakattack_89

You site is in WordPress, not HubSpot.

I believe the HubSpot popup form only works on domains / pages configured on HubSpot.

For this, you need one plugin in WordPress to create this pop-up form.

Did this post help solve your problem? If so, please mark it as a solution.

Best regards!

Re: CTA pop up form

Zakattack_89 — Tue, 17 Dec 2019 15:37:44 GMT

Hey Daniel, I have used the pop up with Hubspot/Wordpress multiple times on other Wordpress sites. That's why I'm struggling to figure out why this one isn't working.

Re: CTA pop up form

Tom — Wed, 18 Dec 2019 15:59:07 GMT

Hey @Zakattack_89 just to confirm, pop-up forms will work on external pages outside of HubSpot. As long as the tracking code is installed.

Looking through the page : http://takumiusa.com/

It doesn't look like the HubSpot tracking code is installed on this page. So Pop-up forms cannot load on this page. There's a great guide on installing this here:

https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code

If you're on wordpress you can easily install this using the HubSpot for Wordpress plugin too: https://knowledge.hubspot.com/integrations/install-the-hubspot-wordpress-plugin

Re: CTA pop up form

Zakattack_89 — Wed, 18 Dec 2019 16:01:08 GMT

Thanks Tom