topic Re: Marketing free - cannot find pop up form option in Lead Capture Tools

Marketing free - cannot find pop up form option

cb3344 — Thu, 03 Jul 2025 04:58:25 GMT

Hello,

We are on the marketing free plan but cannot find the option to create pop up forms in the palce where where the documentation suggests.

Please can someone suggest where to find / how to create the pop up form?

Thank you.

karstenkoehler — Thu, 03 Jul 2025 05:35:32 GMT

Pop up forms have transitioned away form the forms into the CTA tool, see here: https://knowledge.hubspot.com/ctas/create-calls-to-action

The CTA tool requires at least a Marketing Hub Starter subscription, unfortunately.

Best regards