topic Changing form contacts to non-marketing contacts in Lead Capture Tools

Changing form contacts to non-marketing contacts

LCasale — Tue, 03 Jun 2025 17:34:14 GMT

I have a lead capture form setup and its capturing more marketing leads than expected. This resulted in us being automatically upgraded to the next tier. I'd like to change the settings so anyone who fills out the form moving forward is categorized as a non-marketing contact, but if I do that will it make all the past submission non-marketing contacts as well?

Betreff: Changing form contacts to non-marketing contacts

franksteiner79 — Tue, 03 Jun 2025 17:47:52 GMT

Hi @LCasale

No, this will only effect new contacts being created by the form. Once a contact is a marketing contact you have other ways - manual, bulk edit, workflows - to change that status.

Frank

Betreff: Changing form contacts to non-marketing contacts

LCasale — Tue, 03 Jun 2025 17:57:25 GMT

ok thank you for confirming!