New Form Editor - Email subscription types

JoelV — Tue, 22 Apr 2025 13:23:20 GMT

I'm setting up a HubSpot account for a new client wit a starter license. Currently I'm setting up all their forms in the new form editor.

At this point I ran into a problem with the email subscription types that wasn't a problem with the old form editor.

In the old form editor it was possible to add several email subscription types and even mark them as mandatory or optional. For example mandatory for one-to-one communication and optional for marketing/newsletters.

With the new editor I don't seem to have this option anymore. While I could use workflows in professional or enterprise, I don't have this option with the starter license.

Therefore I'm wondering how to define different email subscription types in the new form editor with a starter license. Am I missing something?

Otherwise I would highly recommend to include this function in the new editor as well.

Re: New Form Editor - Email subscription types

karstenkoehler — Tue, 22 Apr 2025 13:27:08 GMT

Hi @JoelV,

Correct, it's not currently possible to specify which of the shown subscription types should be required and which ones shouldn't.

The best way to request this from the product team would be in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

Without workflows or custom development, I don't see any workarounds here at the time.

Best regards

topic New Form Editor - Email subscription types in Lead Capture Tools

New Form Editor - Email subscription types

Re: New Form Editor - Email subscription types