topic Re: Default country code in new form builder in Lead Capture Tools

Default country code in new form builder

LCarey6 — Tue, 17 Sep 2024 09:22:17 GMT

Loving the new form builder, but can't see a way to change the default calling code for users?

Not everyone is in the US.

Re: Default country code in new form builder

Gaurav_Aggarwal — Tue, 17 Sep 2024 14:00:40 GMT

It is not possible to configure the default country code in the form builder. By default, the country code will correspond to the visitor's device IP address.For more details, you can visit the HubSpot knowledge base.

Re: Default country code in new form builder

LCarey6 — Tue, 17 Sep 2024 14:02:36 GMT

That's not correct, I tested that too as it didn't show correctly based on my IP. Thank you though.

I've just had a solution from LinkedIn:

"Set the default country setting for the phone number field to the X Country, [sic]. You can click into the first field (country), it's a drop down menu. "

Re: Default country code in new form builder

Jonno_Price — Mon, 30 Sep 2024 12:32:02 GMT

Thanks @LCarey6 - can confirm this works. You click on the country icon in the property from within the form builder, you can then start typing the country code to select the default country before saving.. e.g. I typed +44 and GB came up - so I was then able to save and this now displays as the default value.