topic slack channels not showing on workflow in Lead Capture Tools

slack channels not showing on workflow

linamveland — Tue, 13 Aug 2024 16:12:19 GMT

Hi! I just created a new Slack channel to receive lead notificaitons from HubSpot. However, when creating the workflow on HubSpot and selecting the new Slack channel, it's not showing up on the dropdown menu, in fact its even picking up channels we've already archived. Anything I can do to fix this?

Re: slack channels not showing on workflow

Aakar — Tue, 13 Aug 2024 16:59:23 GMT

@linamveland - Is the channel public or private? And sometimes, it could be a temporary glitch.

Re: slack channels not showing on workflow

DMagbanua — Wed, 04 Sep 2024 01:52:48 GMT

Hi @Aakar if the channel is private, would it have any issues then?

My scenario is that it has the same channel that is private is being used in a different workflow but as a single user not a channel. See screenshot below.

Re: slack channels not showing on workflow

linamveland — Wed, 04 Sep 2024 02:10:11 GMT

Hii! It seems it was a glitch, its showing up now!

Re: slack channels not showing on workflow

RalphM87 — Wed, 22 Jan 2025 04:52:03 GMT

What exactly happened for this glitch to resolve itself? I am stuck with this issue and not sure when it's going to get fixed.