topic Re: How to use personalised tokens in CTAs in Lead Capture Tools

How to use personalised tokens in CTAs

Aseemgupta — Fri, 01 Feb 2019 13:14:57 GMT

How to use personalised tokens in CTAs ? I want to create dynamic URLs based on contact name and contact email address. However , I don't want to use link in emails. For that I want CTA to be placed in emails and when some one clicks url automatically populates values.

Re: How to use personalised tokens in CTAs

MFrankJohnson — Tue, 12 Nov 2019 19:33:43 GMT

>>"How to use personalised [sic] tokens in CTAs ?"

Using personalization tokens in CTAs is not built-in HubSpot functionality -- Dynamic link on CTA in email.

- see this thread entitled, How to distribute multiple unique links with one enail?

Re: How to use personalised tokens in CTAs

AbdulMoeez — Wed, 10 Nov 2021 05:57:39 GMT

Hi All,

This can be done. A workaround is as follows

Add button in the marketing email.
Find the internal name of the property that holds the URL
Add object name before the internal name. e.g contact.internal_name
Encapsulate internal name it in curly brackets. e.g {{contact.internal_name}}
add it in Button URL

Re: How to use personalised tokens in CTAs

EMuller — Tue, 07 Dec 2021 14:03:47 GMT

Hi, this did not work for me. Do you have any other ideas?

Re: How to use personalised tokens in CTAs

NikkHickenbotha — Wed, 27 Sep 2023 16:58:09 GMT

This may not even be relevant to you anymore but hopefully it'll help someone else who finds this. So Abdul is about 99% correct. The only difference is you need to add a space before and after the curly brackerts. So, instead of:

It should be:

I know it's super small but it works and coding is super weird sometimes.

Re: How to use personalised tokens in CTAs

TBevan — Tue, 28 Nov 2023 11:32:34 GMT

It's some good fortune as I come looking for more information on this, you updated the thread yesterday. I have just attempted this myself and it works! I'm amazed this isn't a feature in HubSpot, to simply place property inside the button which when activated, if a URL, sends you to this unique location. It seems so simple, yet so absent.