topic Re: Inherit Default Form Success Message, Not Override At The Local Page Level in Lead Capture Tools

Inherit Default Form Success Message, Not Override At The Local Page Level

cr-rollyson — Tue, 12 Sep 2023 18:32:40 GMT

Hi, running into an issue where the default form setting sucess message won't display and picks up whatever override message is input at the landing page level.

Is there a way to set the default behavior to leverage the default form success message to aid in consistancy in form reuse?

Thanks!

Re: Inherit Default Form Success Message, Not Override At The Local Page Level

Ben_M — Tue, 12 Sep 2023 22:20:22 GMT

Can you please share a link to the page in question? If you have an override message and that is always overriding the default, we need to see the code you are using in context to be able to help identify why the script may not be acting as intended.

Re: Inherit Default Form Success Message, Not Override At The Local Page Level

franksteiner79 — Wed, 13 Sep 2023 06:10:05 GMT

Hi @cr-rollyson

Have you tried the following:

remove the form from the landing page
save and publish the landing page
re-add the the form

Normally the landing page form settings are defined by the form you select and embed. So even swapping out forms should change those settings as they come from the form, unless you make changes.

Also, how are you creating the landing page. From scratch based on a template or have you cloned existing pages repeatedly?

Thanks

Frank