topic Re: New Property Group in Lists, Lead Scoring & Workflows

New Property Group

rajesh — Tue, 02 May 2017 12:35:09 GMT

Hi,

I am new to HubSpot and need help!

I have created a new property group for companies and added properties to it however i am not able to view the newly created property group within any company profile!

How can i make this property group visible on the company profile section?

Kindly Help.

Thanks & Best Regards,

Raj

Re: New Property Group

Phil_Vallender — Tue, 02 May 2017 13:11:46 GMT

Hi @rajesh

First, I would like to check something. There are two separate property areas for contacts and companies. Can you check that you created your new properties in the companies area?

If you did, you should be able to click 'Manage Properties' on your company view and add your customer properties to the main 'About' view.

Hope that helps.

Re: New Property Group

rajesh — Tue, 02 May 2017 13:49:05 GMT

Hi @Phil_Vallender,

Thank you much for your assistance, i am able to use the properties now.

However the properties appear in the About Section! is there a way i could have a different section for this property group? Please see image below:

Property Group

PS: I am useing the free version of HubSpot.

Re: New Property Group

MayPascaud — Thu, 22 Jun 2017 16:15:25 GMT

@rajesh all contact, company and deal properties will appear in the record's About section. Learn more about organizing properties here: https://knowledge.hubspot.com/contacts-user-guide-v2/how-to-use-contact-property-groups

Re: New Property Group

ShiraOsdoba — Tue, 11 Jul 2017 22:35:22 GMT

Hey!

I am trying to add information on the left side on the user page where it says About Us, Deals, and Companies. How do you make a new category like you did called "contacts"? Thanks!

Re: New Property Group

MayPascaud — Tue, 18 Jul 2017 20:17:11 GMT

@ShiraOsdoba this article that I linked to above explains how to create new property groups: https://knowledge.hubspot.com/contacts-user-guide-v2/how-to-use-contact-property-groups#how-to-create-a-new-property-group

Re: New Property Group

MeganReid — Wed, 01 May 2019 15:43:58 GMT

I had the same frustration after spending a ton of time creating a new property group, expecting it would appear as a NEW collapsible section on the contact record. Much to my disappointment after reaching out to support, I was informed that any new contact property, regardless of group would appear under the contact's About section. VERY DISAPPOINTING. What is the point of being able to organize the groups in the settings areas if this same organization cannot be seen on the actual contact record?? Hubspot, please add this as a functionality!!!

Re: New Property Group

MFrankJohnson — Sun, 05 May 2019 06:45:46 GMT

- see Examples of when to use "Property Groups" for the #1 advantage to using Property Groups.

Help answer your question? If so, remember to accept this solution now.

Best,
Frank

Chief HubSpot Consultant

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

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Re: New Property Group

agi_sob — Mon, 15 Jul 2019 13:30:28 GMT

This is so crucial for us, too! Why wouly you be able to create property group if you cannot display it for users on contact page? Im confused.