topic Uploading Email Contacts to New Company Database in Tips, Tricks & Best Practices

Uploading Email Contacts to New Company Database

fazzio — Wed, 15 Feb 2017 14:30:02 GMT

A part of our organization recently split off into their own company and they are requesting a list of segmented contacts from our database to upload into their new database. I am curious if this is ok to do? It seems to me like these contacts have not agreed to receive emails from this new company (even though they're a sub-company of ours) and these contacts belong to the original company because that's who they originally showed interested in. Any suggestions?

Re: Uploading Email Contacts to New Company Database

relabidin — Wed, 15 Feb 2017 21:03:31 GMT

Hi @fazzio,

Based on what you have shared this seems to me like it would be against CAN-SPAM laws. Since this part of your organization is now a separate company, these contacts have not explicitly opted into communication with the new company. However, I do not know if there are any exceptions for companies that are a child of a larger organization. I recommend seeking the advice of council for this one.

Rami

Re: Uploading Email Contacts to New Company Database

relabidin — Wed, 15 Feb 2017 21:03:53 GMT

Hi @fazzio,

Rami