topic Re: Help Needed: Campaign-Level Email Open Tracking with Slack Notifications in Tips, Tricks & Best Practices

Help Needed: Campaign-Level Email Open Tracking with Slack Notifications

RKumarGustav — Mon, 08 Apr 2024 13:43:44 GMT

I'm trying to create a campaign-level workflow. I send weekly emails to a select group of people. I want to automate a workflow that triggers a Slack notification whenever someone opens any email from that campaign more than 4 times.

The challenge is, the current workflow builder only allows selecting specific emails within the campaign.

Ideally, I'd like it to track opens across the entire campaign.Any ideas on how to achieve this?

Thanks,
Rupesh

Re: Help Needed: Campaign-Level Email Open Tracking with Slack Notifications

karstenkoehler — Mon, 08 Apr 2024 13:45:35 GMT

Hi @RKumarGustav,

That's unfortunately currently not possible. You actually have to pick each individual email and specify a filter for each email. HubSpot filters for assets like marketing emails currently don't support filter logic like "All emails tagged with a campaign" or "All emails with keyword in their title".

Best regards!

Re: Help Needed: Campaign-Level Email Open Tracking with Slack Notifications

RKumarGustav — Mon, 08 Apr 2024 13:47:45 GMT

@karstenkoehler Thanks for the help 🙂

Re: Help Needed: Campaign-Level Email Open Tracking with Slack Notifications

ag_trysidekick — Mon, 08 Apr 2024 15:00:45 GMT

@RKumarGustav There is a property in HubSpot called 'Marketing Emails Opened', which is a countof number of emails opened by a contact. This property could potentially be a proxy to use for trigger alerts for engaged contacts.