topic Re: Unable to upload image in Tips, Tricks & Best Practices

Unable to upload image

Fran_10 — Wed, 01 Dec 2021 13:39:10 GMT

Hi, I have created a landing page but I am unable to upload a featured image. I have tried every way of adding an image - outside of the landing page too too, but I can only add from my library, not upload a new image.

Can anyone advise?

Thanks

Re: Unable to upload image

Ian_Matt — Wed, 01 Dec 2021 16:31:03 GMT

Hi @Fran_10 , can you share a bit more about what's going wrong in the process for you? Is the upload button not working with you click it or not appearing?

Re: Unable to upload image

Fran_10 — Wed, 08 Dec 2021 23:15:15 GMT

Hi, the button appears, but clicking on it doesn't do anything.
TIA

Re: Unable to upload image

Ian_Matt — Mon, 13 Dec 2021 14:38:40 GMT

Hi @Fran, could be a number of things like your browser not being up to date, or an extension conflicting, a caching issue. I would recommend:
- Clearing your cache

- Updating your browser
- Disabling extensions

to see if that helps!

Re: Unable to upload image

MohamadTohme — Fri, 07 Apr 2023 14:21:07 GMT

I have the same problem that @Fran_10 has and am still not able to upload my image

Re: Unable to upload image

kvlschaefer — Mon, 10 Apr 2023 12:25:22 GMT

Hi @MohamadTohme,

Are you still experiencing this issue? If yes, it would be great if you can create a new post to ensure visibility among our Community members.

Make sure to include screenshots, examples and steps you have taken so far in your new post in order for the community to better assist.

Thank you,

Kristen

Re: Unable to upload image

Fran99 — Mon, 16 Jun 2025 13:28:45 GMT

Hi, i am also having trouble uploading a Signature Image.