topic Re: Issue in creating deveoper account in APIs & Integrations

Issue in creating deveoper account

Gladiator — Wed, 12 Nov 2025 10:21:30 GMT

Hi Hubspot Team,

I’m trying to create a public app and need a developer account, but every time I sign up (even with new emails, incognito, and via the developer portal), I’m always redirected to the CRM onboarding page asking for industry, company, etc. I never reach the developer dashboard.I’m based in India and have tried multiple browsers and devices.How can I access the actual developer portal to create a public app and get client ID/secret?

Any help is appreciated—been stuck for 4 days!

Re: Issue in creating deveoper account

Jaycee_Lewis — Wed, 12 Nov 2025 15:55:50 GMT

Hey, @Gladiator 👋 I believe the creation process has changed. Here's what I'd do:

Keep going through the Free account creation process
Once complete, look for the Development section at the very bottom of the main navigation menu (left side)
From there you should find what you are looking for (screenshot)

Best,

Jaycee

Re: Issue in creating deveoper account

amjadkhatri — Thu, 13 Nov 2025 17:00:51 GMT

I understand the frustration with the developer account creation! This redirect loop to the CRM onboarding page is a known issue that happens sometimes.

Here's how to fix it:

Quick Solutions:

1. Use a different email domain- Try signing up with a Gmail or another personal email instead of a company domain. HubSpot sometimes flags certain domains.

2. Clear your browser completely - Clear cache, cookies, and try in incognito mode or a different browser.

3. Check if you already have an account - Sometimes you might already have a HubSpot account associated with that email. Try logging in first at app.hubspot.com.

~~4. Contact HubSpot Developer Support - If the above doesn't work, reach out directly to developers@hubspot.com. They can manually create your developer account or fix the issue on their end.~~

Pro Tip: Make sure you're going directly to developers.hubspot.com/get-started to create the developer account, not the regular HubSpot signup page.

If you continue having issues or need help setting up your developer environment once you get access, I'm available for consulting. Feel free to reach out via DM!

Re: Issue in creating deveoper account

Jaycee_Lewis — Thu, 13 Nov 2025 17:00:32 GMT

Hi, @amjadkhatri #4 is incorrect. Please be careful about posting false information or potential AI-hallucinations. – Jaycee

Re: Issue in creating deveoper account

amjadkhatri — Thu, 13 Nov 2025 18:22:59 GMT

Thanks for letting me know, I will take care next time.