Getting USER_DOES_NOT_HAVE_PERMISSIONS when creating email

PR74 — Fri, 03 Oct 2025 08:19:14 GMT

Hi,

I'm trying to create an email with associations via the API.

My POST to https://api.hubapi.com/crm/v3/objects/emails:

{ "properties": { "hs_email_subject": "Hello", "hs_email_text": "Test1", "hs_timestamp": "2025-10-02T18:00:01+01:00", "hs_email_direction": "EMAIL", "hs_email_status": "SENT" }, "associations": [ { "to": { "id": 466992278730 }, "types": [ { "associationCategory": "HUBSPOT_DEFINED", "associationTypeId": 198 } ] } ] }

yields the following response:

{ "status": "error", "message": "one or more associations are not valid", "correlationId": "1008940b-2d9d-4074-902b-391d8ce2aac9", "errors": [ { "context": { "validationResult": [ "USER_DOES_NOT_HAVE_PERMISSIONS" ] } } ], "category": "BAD_REQUEST" }

If I remove the association property, the Hubspot API reports back that the email was created.

Using the following scopes:

"oauth", "crm.objects.contacts.read", "crm.objects.contacts.write", "crm.objects.companies.read", "crm.objects.companies.write", "crm.objects.deals.read", "crm.objects.deals.write"

I am able to successfully create contacts with associations using the payload below to https://api.hubapi.com/crm/v3/objects/contacts so associations work, just not when doing from email to contact.

{ "properties": { "email": "someone@example.com", "firstname": "John", "lastname": "Doe" }, "associations": [ { "to": { "id": 238323633387 }, "types": [ { "associationCategory": "HUBSPOT_DEFINED", "associationTypeId": 279 } ] } ] }

Does anyone have a suggestion? Thank you!

Edit: solution found, apparently the legacy association ids work: https://developers.hubspot.com/docs/api-reference/crm-associations-v4/guide#v1-associations-legacy

For emails it's the "Engagement to ..." that work.

Re: Getting USER_DOES_NOT_HAVE_PERMISSIONS when creating email

PR74 — Fri, 03 Oct 2025 12:05:45 GMT

Solution found, apparently the legacy association ids work: https://developers.hubspot.com/docs/api-reference/crm-associations-v4/guide#v1-associations-legacy

For emails it's the "Engagement to ..." that work.

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Getting USER_DOES_NOT_HAVE_PERMISSIONS when creating email

Re: Getting USER_DOES_NOT_HAVE_PERMISSIONS when creating email