topic Re: Edit the never log list via the API in APIs & Integrations

Edit the never log list via the API

dhtbrowne — Fri, 04 Jul 2025 19:58:47 GMT

Hey team,

I'm working on an AI agent atm, I'd ideally like it to be able to add certain email addresses to the never log list so trying to build a tool for that. Is there a way to view and edit the never log list via the API? I can't find any documentation about it anywhere but maybe I'm just looking in the wrong place.

Re: Edit the never log list via the API

Victor_Becerra — Mon, 07 Jul 2025 15:39:51 GMT

Hi @dhtbrowne ,
Thank you for reaching out to the Community!
I'd like to invite some community members who are subject matter experts to join this conversation.
@sylvain_tirreau @GRajput @evaldas - Would you be able to share any insights on this? Your expertise would be greatly appreciated.
Best regards,

Re: Edit the never log list via the API

sylvain_tirreau — Mon, 07 Jul 2025 17:24:34 GMT

Hi,

To my knowledge, this setting is only manual, and there's no way to retrieve emails that HubSpot shouldn't log.

The only way I can think of would be to retrieve this data via a script that will retrieve it in the user interface, but that's frankly not very clean, even though it's functional. It would be difficult to insert data here this way.

Re: Edit the never log list via the API

dhtbrowne — Tue, 08 Jul 2025 10:26:35 GMT

Mmmm thats pretty much where I got to as well. That's a bummer!

Re: Edit the never log list via the API

sylvain_tirreau — Tue, 08 Jul 2025 12:44:16 GMT

Propose the idea:

https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas