topic Re: Associate Custom object with Ticekts in APIs & Integrations

Associate Custom object with Ticekts

AviaraLabs — Thu, 22 May 2025 12:25:45 GMT

Hello HubSpot Community,

I have successfully created a custom object and have its ID. Additionally, I have a specific ticket ID. I am looking to associate this custom object with the given ticket ID.

Could anyone provide guidance or share the correct API endpoint to achieve this association? Any insights or examples would be greatly appreciated.

Thank you in advance for your assistance!

Re: Associate Custom object with Ticekts

SteveHTM — Thu, 22 May 2025 14:35:31 GMT

@AviaraLabs - Is what you are looking for available here:
https://developers.hubspot.com/docs/guides/api/crm/associations/associations-v4#associate-records

You will of coutse have to all create/configure the right association type. This can be set up in the UI under the settings screens for the custom object you have created.

Good Luck!

Steve

Re: Associate Custom object with Ticekts

kosalaindrasiri — Thu, 22 May 2025 17:32:20 GMT

Hi @AviaraLabs,

API to Associate a Custom Object with a Ticket :

/crm/v4/objects/{fromObjectType}/{fromObjectId}/associations/{toObjectType}/{toObjectId}/{associationType}

Reference: https://developers.hubspot.com/docs/guides/api/crm/associations/associations-v4#associate-records

You might also need Association type ID values

Regards,

Kosala