Tracking sent emails programmatically using outlook

TSpear — Wed, 23 Apr 2025 14:04:34 GMT

Hello, I've gone down the rabbit hole of Api documentation and such, so I'm pretty familiar with it, but I am still trying to find the best way forward with my needs.

I am on the Service Hub Enterprise plan. I am looking for a clean way to track outgoing emails that are sent programmatically through code, which sends the emails through Outlook. I know about the Outlook add-in, but for me to enable the tracking, I would have to manually send out these emails and check the box, which is not ideal for my setup. So I've gone down the documentation hole of timeline events, etc., but this looks like it will involve me manually creating and tracking my own pixels.

Is there anyone that has found a clean way to levarage hubspots email tracking features progamtically from code?

Re: Tracking sent emails programmatically using outlook

kennedyp — Wed, 23 Apr 2025 22:03:39 GMT

Hey @TSpear! Thanks for going through the documentation. I want to invite some subject matter experts to see if they have any suggestions.

Hey @Teun, @coldrickjack, @Mike_Eastwood do you know if it is possible to track programatic outlook emails in HubSpot either through integrating the sales extension or creating your own tracking pixels?

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Tracking sent emails programmatically using outlook

Re: Tracking sent emails programmatically using outlook