topic Re: User/Owner IDs don't align in APIs & Integrations

User/Owner IDs don't align

JP98 — Wed, 02 Apr 2025 08:44:54 GMT

When we get a user from the POST /crm/v3/objects/users/search endpoint, it has an ID 1 of [ID 1 here]. When I GET /crm/v3/owners, it has an ID 2 of [ID 2 here] (makes sense that it's different, one is a user and one is an owner), but the userId on the exact same owner/person is [ID 3 here]. Doesn't match the ID 1 [ID 1 here] at all. How does this work?????

Re: User/Owner IDs don't align

BérangèreL — Wed, 02 Apr 2025 08:51:25 GMT

Hi @JP98 and welcome, we are so glad to have you here! 🤗

Thanks for asking the HubSpot Community!

For information, the HubSpot Community is a public space. I have therefore edited your content for security & confidential reasons.

1. Which endpoint did you use to have the ID 3, please?
2. Which information are you trying to see?

The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.

I'd love to put you in touch with our Top Experts: Hi @sylvain_tirreau, @zach_threadint and @Bhupendra_Kumar do you have suggestions to help @JP98, please?

Have a beautiful day and thanks so much in advance for your valuable contributions! ❤️

Kind Regards,
Bérangère

Re: User/Owner IDs don't align

JP98 — Wed, 02 Apr 2025 09:05:48 GMT

The userId that is ID 3 is a property on the owner that comes in the same response as ID 2.

Re: User/Owner IDs don't align

zach_threadint — Wed, 02 Apr 2025 21:59:33 GMT

Hi @JP98 👋

I agree, the concept of User ID / Owner ID / CRM Record ID can be confusing. Here's how I understand it:

We're working with 2 distinct HubSpot "Object Types" (albeit "special" Object Types that don't always operate in the same way as the standard CRM Object Types):
- Owner
- User
Relevant to your described use case, a User "record" has the following ID properties:
1. "hs_object_id" (also returned as "id" by the API, outside the "properties" object)
2. "hubspot_owner_id"
3. "hs_internal_user_id"

To demonstrate the relationship between these IDs, you might like to consider the following HubSpot API responses, representing the same "person" who accesses the given HubSpot portal:

// GET /crm/v3/owners { "results": [ { "id": "209582270", // matches "hubspot_owner_id" in subsequent example "email": "example@gmail.com", "type": "PERSON", "firstName": "Example", "lastName": "Owner", "userId": 9887783, // matches "hs_internal_user_id" in subsequent example "userIdIncludingInactive": 9887783, "createdAt": "2021-12-15T12:27:06.833Z", "updatedAt": "2022-10-14T04:26:29.590Z", "archived": false, "teams": [ { "id": "140468592", "name": "Test Team 1", "primary": true } ] } ] } // GET /crm/v3/objects/users?properties=hubspot_owner_id,hs_internal_user_id { "results": [ { "id": "60177263045", // this is the User's CRM Record ID (i.e. "hs_object_id") "properties": { "hs_createdate": "2021-12-15T12:27:01.825Z", "hs_internal_user_id": "9887783", // matches "userId" in the previous example "hs_lastmodifieddate": "2024-07-16T04:51:26.719Z", "hs_object_id": "60177263045", "hubspot_owner_id": "209582270" // matches "id" in the previous example }, "createdAt": "2021-12-15T12:27:01.825Z", "updatedAt": "2024-07-16T04:51:26.719Z", "archived": false } ] }

I hope this proves helpful. Please let me know if you have any follow-up questions.