https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1124772#M81059 <P>Hi Mate,I'm a rookie who just started using Hubspot.</P><P>I'm trying to mate a funtion to&nbsp;automation from tickets to remove Contact &amp; Companies,but now my code still have some&nbsp;Invoke Error ,May I ask your help?</P><LI-CODE lang="javascript">const axios = require('axios'); // Get HubSpot API Token (from Secrets) const HUBSPOT_API_KEY = process.env.Ticket_accessToken; // Access the Token from Secrets const HUBSPOT_API_URL = 'https://api.hubapi.com'; // Get the associations of a ticket (contact or company) async function getAssociations(ticketId) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/tickets/${ticketId}/associations`; const response = await axios.get(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data.results; } // Get detailed information of a contact async function getContactDetails(contactId) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/contacts/${contactId}`; const response = await axios.get(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data.properties; } // Get detailed information of a company async function getCompanyDetails(companyId) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/companies/${companyId}`; const response = await axios.get(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data.properties; } // Remove association async function removeAssociation(ticketId, assocId, assocType) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/tickets/${ticketId}/associations/${assocType}/${assocId}`; const response = await axios.delete(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data; } // Logic to process ticket automation async function processTicket(ticketId) { const associations = await getAssociations(ticketId); let contactId, companyId; // Iterate over all associations to get contact and company IDs for (const assoc of associations) { if (assoc.toObjectType === 'contact') { contactId = assoc.toObjectId; } if (assoc.toObjectType === 'company') { companyId = assoc.toObjectId; } } // If it's a contact association if (contactId) { const contactDetails = await getContactDetails(contactId); if (contactDetails.email &amp;&amp; contactDetails.email.includes('@xxxx.com')) { // Remove the contact association await removeAssociation(ticketId, contactId, 'contacts'); } } // If it's a company association if (companyId) { const companyDetails = await getCompanyDetails(companyId); const companyName = companyDetails.name ? companyDetails.name.toLowerCase() : ''; if (companyName.includes('xxxx')) { // Remove the company association await removeAssociation(ticketId, companyId, 'companies'); } } } // Automation entry point exports.handler = async (event) =&gt; { const ticketId = event.ticketId; // Assuming the ticket ID is passed through the event if (!ticketId) { throw new Error("Ticket ID is missing from the event."); } await processTicket(ticketId); return { statusCode: 200, body: 'Ticket association processed successfully' }; };</LI-CODE><P>ERROR Invoke Error {"errorType":"TypeError","errorMessage":"customerPayload.main is not a function","stack":["TypeError: customerPayload.main is not a function"," at exports.hubspot_handler [as handler] (/var/task/hubspotHandler.js:7:21)"," at Runtime.handleOnceNonStreaming (file:///var/runtime/index.mjs:1173:29)"]}</P><P>Memory: 74/128 MB<BR />Runtime: 55.47 ms</P><P>I kept asking during the test, what should I do?</P> Thu, 20 Mar 2025 04:00:37 GMT VaanLeung 2025-03-20T04:00:37Z https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1124772#M81059 <P>Hi Mate,I'm a rookie who just started using Hubspot.</P><P>I'm trying to mate a funtion to&nbsp;automation from tickets to remove Contact &amp; Companies,but now my code still have some&nbsp;Invoke Error ,May I ask your help?</P><LI-CODE lang="javascript">const axios = require('axios'); // Get HubSpot API Token (from Secrets) const HUBSPOT_API_KEY = process.env.Ticket_accessToken; // Access the Token from Secrets const HUBSPOT_API_URL = 'https://api.hubapi.com'; // Get the associations of a ticket (contact or company) async function getAssociations(ticketId) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/tickets/${ticketId}/associations`; const response = await axios.get(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data.results; } // Get detailed information of a contact async function getContactDetails(contactId) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/contacts/${contactId}`; const response = await axios.get(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data.properties; } // Get detailed information of a company async function getCompanyDetails(companyId) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/companies/${companyId}`; const response = await axios.get(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data.properties; } // Remove association async function removeAssociation(ticketId, assocId, assocType) { const url = `${HUBSPOT_API_URL}/crm/v4/objects/tickets/${ticketId}/associations/${assocType}/${assocId}`; const response = await axios.delete(url, { headers: { Authorization: `Bearer ${HUBSPOT_API_KEY}` }, }); return response.data; } // Logic to process ticket automation async function processTicket(ticketId) { const associations = await getAssociations(ticketId); let contactId, companyId; // Iterate over all associations to get contact and company IDs for (const assoc of associations) { if (assoc.toObjectType === 'contact') { contactId = assoc.toObjectId; } if (assoc.toObjectType === 'company') { companyId = assoc.toObjectId; } } // If it's a contact association if (contactId) { const contactDetails = await getContactDetails(contactId); if (contactDetails.email &amp;&amp; contactDetails.email.includes('@xxxx.com')) { // Remove the contact association await removeAssociation(ticketId, contactId, 'contacts'); } } // If it's a company association if (companyId) { const companyDetails = await getCompanyDetails(companyId); const companyName = companyDetails.name ? companyDetails.name.toLowerCase() : ''; if (companyName.includes('xxxx')) { // Remove the company association await removeAssociation(ticketId, companyId, 'companies'); } } } // Automation entry point exports.handler = async (event) =&gt; { const ticketId = event.ticketId; // Assuming the ticket ID is passed through the event if (!ticketId) { throw new Error("Ticket ID is missing from the event."); } await processTicket(ticketId); return { statusCode: 200, body: 'Ticket association processed successfully' }; };</LI-CODE><P>ERROR Invoke Error {"errorType":"TypeError","errorMessage":"customerPayload.main is not a function","stack":["TypeError: customerPayload.main is not a function"," at exports.hubspot_handler [as handler] (/var/task/hubspotHandler.js:7:21)"," at Runtime.handleOnceNonStreaming (file:///var/runtime/index.mjs:1173:29)"]}</P><P>Memory: 74/128 MB<BR />Runtime: 55.47 ms</P><P>I kept asking during the test, what should I do?</P> Thu, 20 Mar 2025 04:00:37 GMT https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1124772#M81059 VaanLeung 2025-03-20T04:00:37Z https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1125415#M81061 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/917017">@VaanLeung</a></SPAN> and welcome, it's a pleasure to have you here!<BR /><BR />Thanks for asking the HubSpot Community!<BR /><BR />I understand that you are trying to remove the associations from the tickets. Please let me know if that's not the case.<BR /><BR />I'd like to share these resources that might be of interest:<BR /><BR />- <A href="https://developers.hubspot.com/docs/guides/api/crm/objects/tickets#:~:text=To%20remove%20an%20association%20between,toObjectType%7D%2F%7BtoObjectId%7D%2F%7BassociationTypeId%7D%20." target="_blank">Ticket API</A><BR />- The solution from <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/617765">@Probley</a></SPAN> on this post "<A href="https://community.hubspot.com/t5/APIs-Integrations/Bulk-removal-of-associations-to-a-ticket/m-p/952579" target="_blank">Bulk removal of associations to a ticket</A>"<BR /><BR />I'd love to put you in touch with some of our Top Experts: Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/601366">@sylvain_tirreau</a></SPAN>, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/324811">@zach_threadint</a></SPAN> and <a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/17186">@Anton</a> do you have suggestions to help <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/917017">@VaanLeung</a></SPAN>, please?<BR /><BR />Have a lovely weekend and thanks so much!<BR /><BR />Best,<BR />Bérangère</P> Fri, 21 Mar 2025 08:16:28 GMT https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1125415#M81061 BérangèreL 2025-03-21T08:16:28Z https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1129663#M81268 <P>Hi,</P><P>It works if you try this?</P><LI-CODE lang="javascript">exports.main = exports.handler;</LI-CODE><P>&nbsp;Best</P> Mon, 31 Mar 2025 10:43:33 GMT https://community.hubspot.com/t5/APIs-Integrations/automation-from-tickets-to-remove-Contact-amp-Companies/m-p/1129663#M81268 sylvain_tirreau 2025-03-31T10:43:33Z