topic Re: API Error missing scopes despite scopes being present in APIs & Integrations

API Error missing scopes despite scopes being present

PTSergio — Tue, 18 Feb 2025 14:08:45 GMT

Hello!

We are seeing a random issues with an API app intgeration whereby the API is return a 403 due to a missing scope, despite the scope being present on the integration.

There have been no code changes and the system was operating as normal last week. Today, however, we are seeing an error when attempting to create custom objects that the scope

`crm.objects.custom.write` is not present

I have confirmed that this scope is indeed present.

I have tried removing and readding the scope with no luck

Anyone have any ideas?

{"status":"error","message":"This app hasn't been granted all required scopes to make this call. Read more about required scopes here: https://developers.hubspot.com/scopes.","correlationId":"9c250cfe-b9a3-4b64-a181-228e5d1e32a6","errors":[{"message":"One or more of the following scopes are required.","context":{"requiredScopes":["crm.objects.custom.write"]}}],"links":{"scopes":"https://developers.hubspot.com/scopes"},"category":"MISSING_SCOPES"}

Thanks

Re: API Error missing scopes despite scopes being present

zach_threadint — Tue, 18 Feb 2025 22:32:47 GMT

Hi @PTSergio 👋

Are you working with a Public or Private App? The custom object scopes are restricted for use via Public Apps. If you haven't already, you may need to consider requesting access to these scopes (more info here).

I hope this proves helpful. Please let me know if you have any follow-up questions.

Re: API Error missing scopes despite scopes being present

DWebber3 — Wed, 19 Feb 2025 11:47:43 GMT

+1 same issue here on my test account, with the crm.objects.custom.write scope. (Private App) This was working previously and just noticed that it is not working today. This does however seem to still be working as expected on another production / non test account. Did you get anywhere with this?

Re: API Error missing scopes despite scopes being present

PTSergio — Thu, 20 Feb 2025 09:03:41 GMT

Morning

This is a private app and is still working in the production account. Just not the staging. The same code but with different API keys.

This is still an issue.

Thanks

Re: API Error missing scopes despite scopes being present

CRaynaud — Tue, 08 Apr 2025 08:06:01 GMT

Hello!
I am trying to create a lead using the API leads. I am using a private app and I have added all scopes needed but I can't create anything. I still have 403 error scope missing despite I have all scopes. What can I do?

Re: API Error missing scopes despite scopes being present

mank — Fri, 09 May 2025 11:22:56 GMT

Also consider that hubspot returns the exact same 403 MISSING_SCOPES error for both cases:
- when you actually have missing scopes

- when your hubspot account does not have access to certain paid / higher tier features
(Leads object is only available on Enterprise plan)