topic Using a private app with Custom Channels API in APIs & Integrations

Using a private app with Custom Channels API

BMUribe — Thu, 13 Feb 2025 20:25:03 GMT

I have succesfully integrated a custom chat application with my company's inbox as a custom channel. This integration is unique to this hub and I don't want it to be available as a public app. As per the documentation it is necessary to create a public app to interact with the API.

Are there any plans to allow creating custom channels from private apps?

Re: Using a private app with Custom Channels API

Jaycee_Lewis — Fri, 14 Feb 2025 16:06:48 GMT

Hey, @BMUribe 👋 Thanks for your question. I don't have any news to share on changes to these endpoints. If you are not already signed up, I recommend subscribing to the Developer Changelog. This is the best place to stay up to date. Additionally, you could submit this to the Ideas forum as a feature request.

Best,

Jaycee