topic Re: Bulk removal of associations to a ticket in APIs & Integrations

Bulk removal of associations to a ticket

vamshikonda — Thu, 28 Mar 2024 19:44:54 GMT

Recently we have recieved an email from husbpot stating that "your company objects have reached 80% usage of COMPANY_TO_TICKET_ASSOCIATION"

so is there a way to bulk delete this associations using a workflow ??
what are the possible ways to bulk delete this associations?

many thanks ...

Re: Bulk removal of associations to a ticket

Jaycee_Lewis — Fri, 29 Mar 2024 20:26:31 GMT

Hey, @vamshikonda 👋 Thanks for your question! You can do this via our API — Delete multiple associations between CRM objects. This uses the v1 Legacy endpoints. They are stable, supported, and safe to use in your production code. As far as workflow-based options, I don't see one listed in the documentation. And you could make another post over in the Workflow community, as many of the brilliant folks who post over, there aren't devs and may not “see” your post over here.

Have fun building! — Jaycee

Re: Bulk removal of associations to a ticket

vamshikonda — Mon, 01 Apr 2024 04:35:17 GMT

Thanks, Jaycee_Lewis for the reply,
I have tried the Delete multiple associations between CRM objects but this API is not deleting the association.

Re: Bulk removal of associations to a ticket

Probley — Fri, 03 Jan 2025 21:18:28 GMT

There's a new product update "New Workflow Actions for Associations" live on Dec, 6. 2024

Manage CRM record associations with workflows: Remove your record's association labels

Re: Bulk removal of associations to a ticket

karstenkoehler — Fri, 26 Sep 2025 12:25:00 GMT

Hi @vamshikonda,

Good news, a dedicated feature is now in private beta. Since it's been shared publicly on LinkedIn, it can also be shared here. You can find this beta under Settings → Product updates → All → Manage Associations in Bulk. If you're not seeing it yet, you'll have to be patient for a bit longer.

Manage Associations in Bulk

What is it?

You can now remove outdated or incorrect associations in bulk from the index page. Select up to 10 records and quickly remove multiple associations at once to keep your CRM data accurate and reliable.

Why does it matter?

CRM record associations can quickly become outdated when contacts change companies, deals shift ownership, or data imports create incorrect relationships. Today, keeping associations current requires time-consuming workflows, developer support, or manual updates one by one. This creates inefficiencies that waste time and spread errors across records, making teams question whether their CRM data is trustworthy.

The new bulk association editor saves time and reduces errors by giving you a fast, straightforward way to inspect and remove incorrect associations in small batches. This helps ensure your CRM remains a reliable and high-quality source of truth for your team.

How does it work?

We're starting with the most urgent need: removing incorrect associations in bulk. Watch this Loom video to learn more.

Navigate to any index page

Select up to 10 records using the checkboxes

Click Manage Associations

Review the records' associations, organized by record type

Select the associations you want to remove

Click Dissociate to remove the selected associations in bulk

Best regards