topic Re: Non Standard Activity Integration in APIs & Integrations

Non Standard Activity Integration

PArunagiri — Tue, 19 Nov 2024 20:33:39 GMT

i am trying to understand the technical feasibility of the below requirement. We have saleforce to Hubspot integration. We want to sync a few hubspot specific non standard activity (Ads Activity for instance) from Hubspot to Salesforce. So whenever Ads Activity gets added to lets say a contact in Hubspot, that should trigger an event from Hubspot to Salesforce with information like Event type, Name. Contact which then salesforce can process it. First and foremost is this a viable design approach in Hubspot? If so how to access Ads Activity and its related information through Hub Spot API.

Re: Non Standard Activity Integration

BérangèreL — Wed, 20 Nov 2024 12:20:04 GMT

Hi @PArunagiri and welcome to the Community, it's a pleasure to have you here!

Great question, thanks for asking the Community!

From the "Salesforce" documentation, it seems that at the moment it is not possible to sync ads activity from Salesforce to HubSpot within the UI.
I believe it will be the same via API.

I’ve noticed a similar idea already present in our Ideas Forum: Syncing Page view and Ad view activities with Salesforce.
To contribute, you can upvote the existing idea and share more details about your specific use case in the comments.

I'd love to ask our Top Experts: Hi @zach_threadint, @Bortami and @Teun do you know if this is feasible via API, please?
Or do you know of a workaround for that, please?

Thank you very much and have a brilliant day!

Best,
Bérangère

Re: Non Standard Activity Integration

PArunagiri — Wed, 20 Nov 2024 14:39:33 GMT

Thank you for the response Bérangère. Just to clarify, the sync should be from Hubspot to Salesforce. Thanks.

Re: Non Standard Activity Integration

BérangèreL — Tue, 21 Jan 2025 14:35:31 GMT

Hi @PArunagiri, thank you for the clarification!

Yes, the same applies from HubSpot to Salesforce. Sorry, that's what I meant to write in my first comment 🙂

So, I'd recommend contributing to the existing idea above by upvoting it and leaving a comment on it.

Thanks and have a lovely day!

Best,
Bérangère