Associating Line Items to Published Quotes

AliFawadHassan — Tue, 22 Oct 2024 11:35:59 GMT

I’ve created new line items via API and associated them with a published quote. I receive a success message, but no changes appear in the quote. Additionally, even when I modify the quantity of existing line items via APIs in the published quote, the changes are not reflected.

Has anyone else experienced this issue or have suggestions for resolving it?

Thank you!
Regards Ali

Re: Associating Line Items to Published Quotes

Jaycee_Lewis — Tue, 22 Oct 2024 21:47:23 GMT

Hey, @AliFawadHassan 👋 Thanks for your question.

I think we have a quirk of this endpoint that is not clearly documented — that you need to unpublish your quote for the changes to take effect.

I ran a quick test by doing the following:

I created a quote with one pre-existing line item — Oranges
I published the quote
I made a request to the Line Items API to create a net-new line Item — Lemons
recieved the same success response as what you are reporting
I did not see the updated line item when I made a request to the GET Line Item by ID endpoint

That feels confusing to me. After searching the documentation for any clues as to what the heck is (not) happening, I found this at the bottom of the documentation “to modify any properties after you've published a quote, you must first update the hs_status of the quote back to DRAFT, PENDING_APPROVAL, or REJECTED.” Although we are discussing line items, it seems the same restriction applies.

As soon as I put the quote back into a draft state, the line item I created and associated to this quote appeared as expected.

Can you try doing the same and let me know if the updated line items appear after using the “recall and edit" option?

Talk soon! — Jaycee

topic Associating Line Items to Published Quotes in APIs & Integrations

Associating Line Items to Published Quotes

Re: Associating Line Items to Published Quotes