topic Re: Create and Modify Knowledge Base KB Articles via API in APIs & Integrations

Create and Modify Knowledge Base KB Articles via API

basil — Tue, 20 Aug 2019 09:26:13 GMT

Hi there,

Is it possible to create and modify knowledge base articles via api? We have a use case where we would like to document certain products directly in the KB from our manufacturing ERP.

Thanks

Re: Create and Modify Knowledge Base KB Articles via API

Willson — Tue, 20 Aug 2019 10:35:30 GMT

Hi @basil,

We do not currently provide any endpoints that provide the ability to create and modify knowledge base articles via the API.

The only endpoint available for querying knowledge base articles is in relation to the The Content Search API - This allows you to pull Knowledge Base article search results. So you can query kb articles but cannot interact with them.

Thanks,

Matt

Re: Create and Modify Knowledge Base KB Articles via API

FriendlyManager — Thu, 10 Sep 2020 23:53:27 GMT

Hi Basil, are you able to investigate if the knowledge base API is coming ?

Re: Create and Modify Knowledge Base KB Articles via API

vvuillaume — Mon, 30 Sep 2024 07:16:05 GMT

Hi @basil,
Are you able to give us information about when Hubspot will be able to provide with endpoints providing the ability to create and modify articles in the knowledge base via the API ?

Thanking you in advance for your answer,

Vanessa