Adding a new contact to hubspot

MHINDS — Fri, 13 Sep 2024 14:47:42 GMT

I'm building an assistant chatbot to collect user information and by using openAPI I can retrieve the fields and push the data to hubspot to create a new contact, the API works where I can see the recordID of the new user that was created but the other collect fields such as name, email, phone number etc aren't being displayed on hubspot. Can I get some assistance?

Re: Adding a new contact to hubspot

Jaycee_Lewis — Fri, 13 Sep 2024 23:12:45 GMT

Hi, @MHINDS 👋 Welcome to the community. This is a tough one to troubleshoot via the community. It's likely access to the chatbot + access to your portal would be required.

What HubSpot endpoints are you using?
Can you share an example payload?
Are there any additional details you can share with our community members?

Thank you! — Jaycee

Re: Adding a new contact to hubspot

MHINDS — Fri, 13 Sep 2024 23:31:04 GMT

Hi,

Well i'm integrating it with watsonx assistant chatbot, I have defined the scope (crm.contacts.read, crm.contacts.write).
See attached API code

{

"openapi": "3.0.3",

"info": {

"title": "HubSpot Contact Submission",

"version": "1.0.0"

"servers": [

{

"url": "https://api.hubapi.com",

"description": "HubSpot CRM API Server"

}

"paths": {

"/crm/v3/objects/contacts": {

"post": {

"summary": "Create a new contact in HubSpot",

"description": "This API accepts contact information from a form and submits it to HubSpot CRM",

"requestBody": {

"required": true,

"content": {

"application/json": {

"schema": {

"type": "object",

"properties": {

"firstname": {

"type": "string",

"description": "User's first name",

"example": "John"

"lastname": {

"type": "string",

"description": "User's last name",

"example": "Doe"

"email": {

"type": "string",

"description": "User's email address",

"example": "johndoe@example.com"

"phone_number_2": {

"type": "string",

"description": "User's phone number",

"example": "+1234567890"

}

"required": ["firstname", "lastname", "email", "phone_number_2"]

}

"responses": {

"201": {

"description": "Contact created successfully",

"content": {

"application/json": {

"schema": {

"$ref": "#/components/schemas/ContactResponse"

}

"400": {

"description": "Invalid input, object invalid",

"content": {

"application/json": {

"schema": {

"$ref": "#/components/schemas/Error"

}

"components": {

"schemas": {

"ContactResponse": {

"type": "object",

"properties": {

"id": {

"type": "string",

"description": "Unique ID of the created contact",

"example": "123456"

"status": {

"type": "string",

"description": "Response status",

"example": "success"

}

"Error": {

"type": "object",

"properties": {

"code": {

"type": "string",

"description": "Error code",

"example": "400"

"message": {

"type": "string",

"description": "Error message",

"example": "Invalid input"

}

"securitySchemes": {

"bearerAuth": {

"type": "http",

"scheme": "bearer",

"bearerFormat": "JWT"

}

"security": [

{

"bearerAuth": []

}

"x-apiKey": "*****************************************"

}

On the assistant chatbot, the user would enter their name etc, the API collects this information and uses the post method to push it to hubspot, the query was successful because a new contact was created with a recordID but the other fields are not displaying.

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Adding a new contact to hubspot

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