topic Re: FQDN and Fixed IP on HubSpot Webhook in APIs & Integrations

FQDN and Fixed IP on HubSpot Webhook

Jdravet — Thu, 08 Aug 2024 15:50:56 GMT

Hello, I'm trying to create a workflow that uses webhooks (or custom code to call an API).

The particularity of this API is that it comes from my client. It is an internally developed service. Access security is very important. They want me to provide the HubSpot IP address of the host that will make the requests. As I understand it, HubSpot uses dynamic IPs, so I told them it wasn't possible. They then asked if HubSpot has an FQDN for outbound requests.

I would like to know what the FQDN is for requests originating from HubSpot via webhooks (or from custom code) in a workflow. If there isn't one, I'm open to security ideas that do not require my client to use a third-party system. Thank you in advance.

PS: For your information, we have tried .hubspot.com and it doesn't work.

Re: FQDN and Fixed IP on HubSpot Webhook

TomM2 — Thu, 08 Aug 2024 17:42:53 GMT

Hey @Jdravet this isn't possible at the moment, and is unlikely to happen in the near future. Webhooks are very much a push or pull service. So the workflow will either push information to a source or pull from a source.

It sounds like webhooks isn't going to be suitable for your needs. However, you can do everything with your own scripting using the HubSpot apis, all endpoint urls are available here. You can pull whatever available data you need from these endpoints and the URLs will not change without notice.

Re: FQDN and Fixed IP on HubSpot Webhook

CDUFRAISSE — Thu, 12 Sep 2024 15:54:39 GMT

Hi @TomM2, we can use HUBSPOT API but when we need to update our database with our API it is not possible to configure incoming flows in our firewall without creating a security hole in our information system. If you have any suggestion, I will be glad

Re: FQDN and Fixed IP on HubSpot Webhook

FabienLS — Mon, 07 Oct 2024 15:57:38 GMT

Good morning,

Indeed, this seems to be a more than necessary option. IT managers cannot afford to authorize access from Hubspot to their internal IT without being able to set up IP filtering.
I hope this feature will be available soon.
Fabien LS

Re: FQDN and Fixed IP on HubSpot Webhook

PNicolas — Sun, 26 Jan 2025 16:52:52 GMT