topic Re: Webhook for Deal Custom Property in APIs & Integrations

Webhook for Deal Custom Property

SM22 — Thu, 22 Aug 2024 05:45:02 GMT

We're looking to create a private app in HS with a webhook. Trigger would be a change in a custom property. But this doesn't seem to be an option as the only properties one can select at native Hubspot Deal Properties.
Had anyone else managed to figure this out?

Thanks

Re: Webhook for Deal Custom Property

kennedyp — Thu, 22 Aug 2024 17:00:25 GMT

Hi again @SM22! 😊

I understand you are using a private app in HubSpot and would like to trigger a webhook based on a custom contact property change. Could you verify that you are accessing webhooks from your HubSpot settings like this:

Looks like @Jaycee_Lewis was able to set up a test custom contact property and configure a webhook as well-- you can see their example in this community thread. Could you set up a simple example like this as well and share screenshots if it is not performing as expected?

Eager to keep digging into this with you!

Best,
Kennedy

Re: Webhook for Deal Custom Property

MJen — Fri, 23 Aug 2024 08:38:03 GMT

Hi kennedyp,

We tried the same steps as in the community thread. We are unable to successfully execute the same. PFB the screenshots for your reference.

WebHook from private App:

Created Custom Contact property:

Webhook Subscription:

Custom property is unavailable in the List to choose from.

Regards,

Jen

Re: Webhook for Deal Custom Property

kennedyp — Fri, 23 Aug 2024 16:32:08 GMT

Hey @MJen --thank you so much for giving it a shot. The property dropdown here can be a little tricky sometimes. Can you copy the internal value for your property (you can obtain this by clicking on the </> next to the property name in the first screenshot) and paste that directly into the drop-down menu? Custom properties sometimes won't show in the dropdown, but you should be able to manually enter them!

Best,
Kennedy

Re: Webhook for Deal Custom Property

MJen — Mon, 26 Aug 2024 07:14:51 GMT

Hi @kennedyp ,

It works when I copy paste the Internal name in the Drop down menu. Thanks a lot.

Regards,

Jen