topic Conflict error 409 in APIs & Integrations

Conflict error 409

Mobydick — Thu, 27 Jun 2024 07:58:40 GMT

I am trying to create contacts using the batch create api. I get the error

`{"status":"error","message":"Contact already exists. Existing ID: 20775093475","correlationId":"467b6d05-30d1-4bb5-b097-de74e808dcba","category":"CONFLICT"}`

which causes the batch to fail, thus all contacts that are part of this batch are failed to be created. Even though the error says that the Contact already exists, this is not the case, because I've checked my contacts and the ones I'm trying to create dont exist in Hubspot.
Can you please help?

Re: Conflict error 409

DavidVoigt — Thu, 27 Jun 2024 10:27:08 GMT

How exactly did you check whether the contact exists? You should use the API for that, too.

curl --request GET \ --url 'https://api.hubapi.com/crm/v3/objects/contacts/20775093475?archived=false' \ --header 'authorization: Bearer YOUR_ACCESS_TOKEN'

Also try with archived=true

Re: Conflict error 409

Mobydick — Thu, 27 Jun 2024 11:08:05 GMT

hey @DavidVoigt thanks for your reply.
I tried both archived true/false and the response is:

{ "status": "error", "message": "Object not found. objectId are usually numeric.", "correlationId": "321b6f79-92fc-40fe-9e3a-378a4006500b", "context": { "id": [ ":20775093475" ] }, "category": "OBJECT_NOT_FOUND" }

Re: Conflict error 409

Kevin-C — Sun, 30 Jun 2024 04:08:12 GMT

Hey @Mobydick

When a contact is permanently deleted vs restorably deleted from your portal HS will store a record of the deletion in the background and prevent you from adding it via the UI or programmatically leading to the errors and inability to look up the contact that you're experiencing.

The only way to get that user back into the portal is for the contact to submit a form the,selves.

Second, when you tried @DavidVoigt 's solution you've accidentally included a colon, thus triggering the error responce ("Object not found. objectId are usually numeric.") you're getting from the request: