topic Add or Update Contact API ignoring the plus sign in APIs & Integrations

Add or Update Contact API ignoring the plus sign

VEspo — Wed, 12 Jun 2024 14:48:40 GMT

Whenever I try to POST or PATCH the contacts email address field, if the email contains a plus sign (+) HubSpots rejects it as an invalid email even though it's a valid email. An example would be myname+34@gmail.com

How do I get the API to accept these values?

Re: Add or Update Contact API ignoring the plus sign

Jaycee_Lewis — Thu, 13 Jun 2024 14:33:07 GMT

Hey, @VEspo Can you post an example request and response, please? I want to make sure I am using the same endpoint and request you are using.

Best,

Jaycee

Re: Add or Update Contact API ignoring the plus sign

VEspo — Fri, 14 Jun 2024 17:20:40 GMT

Thanks for looking into this. Here are the values I send ...

"PATCH"

"https://api.hubapi.com/crm/v3/objects/contacts/109763230"

"Content-Type", "application/json"

"Authorization", "Bearer " <token>

{"properties": {"email":"myname+34@gmail.com"}}

Response:

{"status":"error","message":"Property values were not valid: [{\"isValid\":false,\"message\":\"Email address myname 34@gmail.com is invalid\",\"error\":\"INVALID_EMAIL\",\"name\":\"email\"}]","correlationId":"5da89fd2-3375-4892-ad61-49df76b4d84f","category":"VALIDATION_ERROR"}

I've tried encoding the + sign, but that just inserts the email address with the encoded values

Re: Add or Update Contact API ignoring the plus sign

Jaycee_Lewis — Mon, 17 Jun 2024 20:12:49 GMT

Hey, @VEspo 👋 It looks like the spam filter flagged your reply. I moved it back out. I'll set up another test and follow here.

Best,

Jaycee