Associating Contacts & Companies to a Custom Object

JonahWilson — Fri, 07 Jun 2024 13:47:11 GMT

Hello,

I am trying to use a workflow to associate a deal's contact and company to the custom object that is also assocated to the deal.

The custom object is a inventory object called, Available Inventories, which has a object ID of "2-24924286".

What I want to happen is when the deal is Closed Won, the Inventory object gets associated to the contact and company so our Delivery Team can execute.

Here is the code I'm using:

When I test it, I get keep getting a 404 error message for the API call. Am I using the wrong call?

I've tried switching out await createAssociation('2-24924286', customObjectId, 'companies', company.id); for await createAssociation('availableinventories', customObjectId, 'companies', company.id); and no luck either.

This is the log I get when I test:

Logs 2024-06-07T13:09:13.405Z INFO Custom Object ID: 12986399368 2024-06-07T13:09:13.442Z INFO Associated Deal ID: 18850560338 2024-06-07T13:09:14.545Z INFO Associations for deals ID 18850560338: [ { id: '81948', type: 'deal_to_contact' }, { id: '6822394764', type: 'deal_to_contact' }, { id: '15152765442', type: 'deal_to_contact' }, { id: '15225208649', type: 'deal_to_contact' }, { id: '16153499199', type: 'deal_to_contact' } ] 2024-06-07T13:09:14.681Z INFO Associations for deals ID 18850560338: [ { id: '14879856903', type: 'deal_to_company' } ] 2024-06-07T13:09:14.682Z INFO Creating association with URL: https://api.hubapi.com/crm/v3/associations/v1/2-24924286/12986399368/contacts/81948 2024-06-07T13:09:15.541Z ERROR Error creating association between 2-24924286 ID 12986399368 and contacts ID 81948: Request failed with status code 404 2024-06-07T13:09:15.541Z ERROR URL: https://api.hubapi.com/crm/v3/associations/v1/2-24924286/12986399368/contacts/81948 2024-06-07T13:09:15.541Z ERROR Workflow error: Request failed with status code 404 Memory: 85/128 MB Runtime: 2159.01 ms

Re: Associating Contacts & Companies to a Custom Object

Jaycee_Lewis — Fri, 07 Jun 2024 16:45:43 GMT

Hey, @JonahWilson I fished this one out of the spam filter 🎣

Questions:

have you tried breaking this into a simpler problem for testing? Maybe set up a test call using Postman just to verify you can hit the endpoint successfully?
for your specific use case, is there a reason you prefer the v3 Associations endpoint vs. using the v4 endpoints?
can you check your URL structure for the `create associations` request? I wonder if the v1 in the URL is causing an issue
https://api.hubapi.com/crm/v3/associations/v1/2-24924286/12986399368/contacts/81948
it looks like you use using PUT with the v3 endpoint, but v3 uses POST whereas the v4 uses PUT

Thanks for the additional details! — Jaycee

topic Associating Contacts & Companies to a Custom Object in APIs & Integrations

Associating Contacts & Companies to a Custom Object

Re: Associating Contacts & Companies to a Custom Object