topic Re: Single Send API - ERROR "Could not find email" in APIs & Integrations

Single Send API - ERROR "Could not find email"

COtani — Thu, 23 May 2024 21:53:02 GMT

I’m having some issues with the single send api:

https://developers.hubspot.com/docs/api/marketing/single-send-api

This is the resonse error message:

<Response [400]> {'status': 'error', 'message': 'Could not find email -- portalId: 7222820, emailId: 168327023110', 'correlationId': 'a792e01a-ed3e-4dac-a06d-616618bdfa4b', 'sendResult': 'MISSING_CONTENT'}

It looks like the email_id is wrong. I copied it from the URL of the template email:

https://app.hubspot.com/design-manager/7222820/code/168327023110

I set up a very basic template and am trying to send it to myself. Here is the python code:

import requests auth_token = ****** email_id = 168327023110 url = 'https://api.hubapi.com/marketing/v4/email/single-send' data = { "emailId": email_id, "message": {"to": "redacted@redacted.com", } } headers = {'Authorization': f'Bearer {auth_token}', 'Content-Type': 'application/json'} response = requests.post(url, json=data, headers=headers)

template:

I also tried the CURL example with my email ID and am getting the same response.

Re: Single Send API - ERROR "Could not find email"

AHernández60 — Fri, 24 May 2024 07:39:45 GMT

Hello!

It is possible that your error is because you are providing the template ID and not an email ID.

Try creating a new email using this template and once designed, save it as a one-time email (in the actions within the editor).

If you need any additional screenshots or help, don't hesitate to contact me.
Also you can contact me here.

Regards

Re: Single Send API - ERROR "Could not find email"

Teun — Fri, 24 May 2024 19:58:57 GMT

This is indeed the correct answer.

Re: Single Send API - ERROR "Could not find email"

COtani — Fri, 24 May 2024 20:26:45 GMT

Thnk you. That was the main issue. There is also an action to convert the email to single-send which was also needed.