topic Re: Remove association between contact and companies in APIs & Integrations

Remove association between contact and companies

CDarji — Thu, 02 Feb 2023 08:59:37 GMT

Hello,

I need help in removing association between contact and companies using API.Contact screen of hubspot with multiple companies associationRequest for remove association

I have one contact and it's association with multiple companies and i have try to remove association using API as per Delete CRM association but this is not working for me.(There is no error and API returns 204 as per API document)

I have attached all screenshots in attachment pls see attachments.

I want to remove contact ketan from bothe the companies as menstioned in attach image.

Please do the needful.

Re: Remove association between contact and companies

tominal — Thu, 02 Feb 2023 20:13:42 GMT

Hey @CDarji,

I would try using the v3 or v4 Associations API. You may have more success with one of these endpoints.

v3 Documentation

https://developers.hubspot.com/docs/api/crm/associations/v3

DELETE /crm/v3/associations/{fromObjectType}/{toObjectType}/batch/archive

v4 Documentation

https://developers.hubspot.com/docs/api/crm/associations

DELETE /crm/v4/objects/{objectType}/{objectId}/associations/{toObjectType}/{toObjectId}

Hope that helps!

Re: Remove association between contact and companies

DStaat — Wed, 20 Dec 2023 17:47:23 GMT

Hey @CDarji,

Have you tried using Associ8? It can automatically remove associations via workflow.

I'll leave some documentation for the feature below if you want to see it in action:

- Remove Associations Automatically Using Labels

Let me know if you have any questions!

Best,

-David Staat

Re: Remove association between contact and companies

JCove — Thu, 23 May 2024 16:05:13 GMT

I managed to figure this out, using the v1 of the API.

Essentially, there are two connections made where there appears to be one. The example in the original post works fine to remove the Contact > Company connection, but the Company > Contact connection remains.

The solution is to make essentially the same call, but swap the 'fromObjectId' and 'toObjectId', and change the 'definitionId' to the Company > Contact definition (280 as per the v1 docs , or 2)

Re: Remove association between contact and companies

Jaycee_Lewis — Thu, 23 May 2024 17:20:20 GMT

Awesome! Thanks for sharing @JCove — Jaycee

Re: Remove association between contact and companies

JCove — Thu, 23 May 2024 19:48:55 GMT

I think I spoke too soon here! While I'm sure this theory is right, it seems the API has fallen out of date.

The connection between the Company > Contact can be either definitionId 2 or 280 (as per the docs) , however, if I try to provide 280 as a definitionId , the delete endpoint throws an error stating it is not a valid value.

I suppose I'll try the other API endpoints.

Re: Remove association between contact and companies

JCove — Thu, 23 May 2024 20:21:53 GMT

Okay, the API v4 seems like the easiest to work with. You only need to make one call to get the connections, and one to remove. The removal method removes all links.

To get the connections:

GET : https://api.hubapi.com/crm/v4/objects/Contact/{{contactID}}/associations/Company

To delete:

POST https://api.hubapi.com/crm/v4/associations/Contact/Company/batch/archive

With JSON object:

{ "inputs": [ { "from": { "id": "contactID" }, "to": [ { "id": "companyID" } ] } ] }