topic Re: Set a default value for a custom property in APIs & Integrations

Set a default value for a custom property

juancruzbasebon — Mon, 09 Jul 2018 10:19:29 GMT

Hi friends!!

I have a custom property as a dropdown select which now it's binary (we don't know if it will handle other values in the future, so that's why it's a dropdown instead of a checkbox or a radio button). I only want to handle one of those two values: YES or NO. No empty values, no both values. The fallback should stay on NO, but I can't find (if it exists) a "default" value to this kind of selector. There's a setup window for this that I've missed?

BTW, the companies should come from API, form, tracked email.... I can control it via API, of course, but I need to control the other two sources

Re: Set a default value for a custom property

Derek_Gervais — Tue, 17 Jul 2018 18:47:50 GMT

Hi @juancruzbasebone,

There isn't any way to set a default value at the property definition level. You can set a default value for a property in forms, and you could create a workflow to automatically update records that don't have a value for the property in question, but otherwise it's not possible to force a property to always have a value.

Re: Set a default value for a custom property

eric1 — Tue, 17 Jul 2018 19:27:42 GMT

Another way (but more difficult to pull off) is to create a custom app and tell it to listen to a webhook on whatever object you're working with. When it receives an event, it can set the default value of that property.

So if you're working with a deal:

Create Deal -> App receives webhook event -> App reads the deal -> App sets the deal property if it not set

Re: Set a default value for a custom property

PatBuonoNB — Wed, 03 Jun 2020 16:02:57 GMT

This feature would be great to have in general.

Re: Set a default value for a custom property

YiRui_Chua — Tue, 09 Feb 2021 06:22:35 GMT

Hi team,

Commenting for a customer here. Agree that having the ability to set a default value will really help for those calculation custom properties. When it is "blank", the calculation can't continue.

Understand setting up a workflow is possible, but would prefer a easier way. Thank you!

Re: Set a default value for a custom property

MotorBoatin — Sat, 30 Oct 2021 22:48:44 GMT

Having the ability to set a custom property to default to 0 so calculations can continue would really help us!

Re: Set a default value for a custom property

GEiselt — Wed, 10 Nov 2021 17:51:06 GMT

This would be incredibly helpful for us as well! Disappointing that we have to design an entire workflow just to set a property to 0 to move calculations forward.

Re: Set a default value for a custom property

JHenry01 — Tue, 18 Jan 2022 04:53:43 GMT

This would be staggeringly useful for us too! Disillusioning that we need to plan a whole work process just to set a property to 0 to push estimations ahead.

Re: Set a default value for a custom property

NicoleT — Thu, 28 Apr 2022 17:16:21 GMT

This would be very helpful, as others have stated. We currently have to create workflows to set properties to 0 to allow calculations to run.

Re: Set a default value for a custom property

GTahernia — Mon, 11 Jul 2022 13:17:36 GMT

This feels like a no brainer as a feature given the importance of data governance to a functional and effective CRM system.

We have a check box field against a deal record which tends to have lower compliance in terms of completions, so when running reports we have a high volume of blanks. Whilst we can solve for this with making the field mandatory upon deal creation, or creating a workflow, default values would make life easier across the board.

Re: Set a default value for a custom property

Jaycee_Lewis — Tue, 12 Jul 2022 16:58:16 GMT

Hey, @GTahernia 👋 Thank you for your comment. I agree this would be a useful addition.

If you have a moment, can you add your use case and comment to this Idea post—Pre-set Default Property Value, please? It is making the same feature request as described in this thread and in your comment. I added my upvote as well.

Thank you! — Jaycee

Re: Set a default value for a custom property

DHalliNet — Mon, 12 Sep 2022 17:54:31 GMT

We should not have to do this through workflows. This is especially the case for Number fields that are being used for calculating other fields. Since Calculation fields break if any of their calculated fields are empty, being able to set these Number fields to 0 as a default value would allow these fields to be used to Calculate values.

Re: Set a default value for a custom property

SSevernak — Wed, 28 Jun 2023 16:45:47 GMT

We are having the same issue. I have a calculating property that sums a series of deal properites. However, the calculating property itself won't work if any of the deal properties included in the calculation is blank (not yet completed). Each of the deal properties included in the calculating property must have a value of zero or greater. This is a problem becuase those deal properties are completed sequentially and the user won't be completing the later sequence properties until months into the deal/project. To make this work, I understand we will need to create a workflow to populate the deal properties with the value of zero so that the calculating field will work from the start of the project (Deal).

Re: Set a default value for a custom property

GF6 — Fri, 21 Jul 2023 08:46:29 GMT

Is there a solution?

We have a follow up workflow system with contacts. New contacts generated by Mail API connection we need to flag so that they DO NOT get included automatically on the follpw up workflow.

Today we have to update manually, with the risk of missing some or create e new workflow.

A default value option for the field would be a very yseful if not expected feature.

Re: Set a default value for a custom property

Scoobs — Wed, 08 May 2024 20:12:46 GMT

A teammember just asked me to set the default to yes for a document that is received on every new contract. To my surprise there is no option to select a default value. Please add a checkbox next to the custom values that will allow us to select a default value. Should be easy for the dev team of a amazing solution like HubSpot.

Re: Set a default value for a custom property

Jaycee_Lewis — Tue, 14 May 2024 00:03:48 GMT

Hey, @Scoobs If you have a moment, can you add your use case and comment to this Idea post—Pre-set Default Property Value, please? It is making the same feature request as described in this thread and in your comment. — Jaycee

Re: Set a default value for a custom property

beaconfirepro — Fri, 02 May 2025 14:11:28 GMT

You can use copilot to create a workflow. I used this prompt: set a custom property to the same value for every new deal

Re: Set a default value for a custom property

sapang — Tue, 01 Jul 2025 18:06:51 GMT

Hi HubSpot Community,

I'm Sabrina from HubSpot's product team. We're looking into having Default Values as part of our roadmap. We'll keep you posted as we make progress toward this goal.

In the meantime, if you are interested in participating in any research as we shape the solution, please submit your contact information in this form. Many thanks!

Re: Set a default value for a custom property

Jaycee_Lewis — Tue, 01 Jul 2025 18:23:08 GMT

Amazing news, @sapang 🙌

Re: Set a default value for a custom property

CHar06 — Wed, 26 Nov 2025 20:33:22 GMT

It's amazing to me that Hubspot can build something as complex as they have and not included something as basic as a default value on a form. The fact that this needs to be prioritized and put on a roadmap is kind of ridiculous. This is a no brainer.