topic Re: Getting contact activity by API in APIs & Integrations

Getting contact activity by API

GGiraud — Mon, 22 Apr 2024 08:54:43 GMT

Hi,

I try to get some activities of the contacts. I managed to get nearly all I needed but I can't find how to get the following elements :

call-to-action
marketing events (I tried to use /events/v3/events/?eventType=e_attended_marketing_event but I got the error "Insufficient scopes, requires one of: [event-detail-read]" but 'business-intelligence' scope has been given to my application)
list subscriptions
workflows
Livestorm (we have an integration of Livestorm, I don't know if we can get the events generated by Livestorm in the activity feed)

The purpose of my development is to export some elements the activity feed

Thanks for your help!

Re: Getting contact activity by API

Jaycee_Lewis — Mon, 22 Apr 2024 21:06:16 GMT

Hey, @GGiraud 👋 I hope you made some progress here. I have a few of the answers you are after:

CTA API — there is not a CTA API. If you are using our “legacy” CTAs, you can export performance in-app.
List memberships and other details can be found using the Lists API. If you are using Contact-based lists, the legacy endpoint — Get Contacts in a List, is available.
For Workflows, the v3 Automations endpoints are under development. If you need enrollment info, one option I've used, is to create a List of Contacts who've enrolled in a specific and then query the List API to get the vids for each record.
Marketing Events API – you mentioned including the Business Intelligence scope, but the error is asking for a different scope — link to the required scopes.

We'll leave this thread open in case other community members have additional suggestions or feedback for you.

Best,

Jaycee

Re: Getting contact activity by API

GGiraud — Mon, 29 Apr 2024 07:03:10 GMT

Thanks @Jaycee_Lewis for your answer. It should be fine for lists and workflows.

For marketing events, I was using the Event API by filltering on eventType=e_attended_marketing_event (as you can see in the following picture) and I got the message "Your app doesn't the have scopes needed to make this call. Do you have access to the 'business-intelligence' scope? Missing auth details: event-detail-read"

And even with crm.objects.marketing_events.read and
crm.objects.marketing_events.write I get the same error (and of course business-intelligence is checked).

I don't mind using Marketing Events API, but I don't see any way (with this API) to get all marketing events a contact attended.

Best,

Guillaume

Re: Getting contact activity by API

josie_hill — Fri, 28 Feb 2025 10:48:28 GMT

hi GGiraud

Did you evern find a way to get the Firestorm activities via API? I think my use case is very similar. I am trying to associate contacts to a marketing event based on event attendance - which is a live engagement actvitiy on the contact's activity feed supplied by the webinar company.

Thanks